Workgroups Retired Workgroups
Retired Workgroups
Once the solution and any supporting specifications are stable, maintenance workgroups are formally retired. They no longer meet, and oversight of any specifications is transferred to the Forum. The workgroup can still be re-chartered if future needs arise. Minor maintenance issues may be handled by ad hoc committees appointed by the Forum chairs, or the workgroup can be reactivated as a maintenance workgroup for larger issues.
To learn more about Workgroups in general, please visit the Workgroup & Forum Overview page.
Workgroup* |
Description |
| Back Office Integration | Standardized the handoff of financial data from PMSs and POSs to back-office systems and created a travel agent commissions specification. |
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Standardized the interface between catering and event management systems and digital signage systems. |
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Standardized the exchange of descriptive and illustrative content among hotels, content management systems, and distribution systems. |
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Standardized the exchange of menu and order information between a Point-of-Sale System and a system managing a user interface (e.g. on a TV, tablet, or website) through which a guest can order food & beverage. |
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Produced a white paper in 2005 regarding the future of guest room technology. |
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| Guest & Room Status Messaging | Standardized interaction between PMSs and guest-room devices, including provisioning and customization instructions, acknowledgement of correct provisioning, and de-provisioning. |
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Standardized interfaces between hotel-based systems, such as PMS and POS, and guest-facing devices and systems (such as kiosks, TVs, and the web), to enable guests to book activities within the hotel, such as spa, dining, or golf. |
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Identified the technical challenges for hotels to deploy entertainment systems in a hosted model, with little or no on-premises equipment. |
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| Hosted Payment Capture Systems | Designed solutions and standards for hosted capturing and processing of credit-card information, with secure application of the payment information back to hotelier systems. |
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Attempted to addressed management of user rights across multiple systems. This workgroup did not produce meaningful deliverables and was subsequently disbanded. |
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Standardized interfaces for self check-in and check-out functionality between kiosks (and other self-service devices) and property management systems. |
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Developed a standardized approach for the exchange of unstructured data between systems and generic data "push" and "pull" models. |
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Standardized secure processing for credit-card transactions between hotel systems and payment processing gateways, using a secure data proxy (tokenization) approach. |
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| Protocol & Message Transport | Provides the “plumbing” layer of connectivity for all HTNG messages, known as the HTNG Web Services Framework (WSF), which enables two systems to reliably exchange any XML messages (HTNG or proprietary), vastly simplifying the implementation of interfaces. Includes a publish-and-subscribe eventing model. |
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Standardized the synchronization of customer profiles, itineraries, and folio posting across PMS and activity systems, to provide a cooperative experience for hotel guests, as well as for staff working with disparate systems such as Property Management, Spa, Golf, Concierge, Dining, Ski, and other activity systems. |
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Developed a specification for an IP PBX and hospitality SIP handset. |
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| *Some efforts listed here were never formally chartered as workgroups, but operated as teams within larger workgroups that were subsequently split up. | |