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HTNG Specifications and Certification by Product Category

 What HTNG Specifications and Certification Programs are Relevant to a Particular Product?
 

Are you a technology vendor wondering what HTNG specifications might be relevant to your product line, or which ones you can certify to?  Or a hotelier developing an RFP and want to know which HTNG specifications to ask about?  This page is for you!

The table below outlines the HTNG specifications that are relevant for each major type of product or service.  The product and service descriptions use common industry terminology and may not apply to all products or services claiming to be in that category.  The descriptions of the specifications are at a coarse level and may over- or under-represent the functionality with respect to any particular product.  Please see the specifications for more detailed information. Click here for a definition of the various statuses.

Product/Service HTNG Specification Status
Access Control System (Door Locks) Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out, etc. Certifiable
Activity Management/Booking System Single Guest Itinerary (Property Web Services 2009B) - booking coordination with guest itinerary; folio posting; guest lookup; check drilldown from PMS Certifiable
  Guest Self Service (Property Web Services 2009B) - web/kiosk/TV interface for guest bookings Certifiable
  Back Office Integration (Property Web Services 2009B) - financial reporting to back-office systems Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
Back Office Accounting System Back Office Integration (Property Web Services 2009B) - financial reporting from revenue-collecting systems (PMS, spa, POS, etc.) Certifiable
Central Reservation System Property Distribution Solution 2009B - reservation delivery, availability, rates, statistics handoff to RMS Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
  Distribution Content Management 2009B - publish or subscribe to rich descriptive content Certifiable
Channel Management System; Distribution Switch Property Distribution Solution 2009B - rate management, availability controls Certifiable
  Distribution Content Management 2009B - publish or subscribe to rich descriptive content Certifiable
Concierge System Single Guest Itinerary (Property Web Services 2009B) - activity booking coordination with guest itinerary; charge posting; guest profile lookup; notification of reservation activities Certifiable
  Guest Self Service (Property Web Services 2009B) - web/kiosk/TV interface for guest bookings Certifiable
Content Management System Distribution Content Management 2009B - publish or subscribe to rich descriptive content Certifiable
Customer Relationship Management (CRM) Single Guest Itinerary (Property Web Services 2009B) - shared customer database with PMS, POS, activity, spa, golf, concierge systems Certifiable
Digital Signage Digital Signage (Property Web Services 2009B) - interface to Sales & Catering System Certifiable
Dining Reservations Single Guest Itinerary (Property Web Services 2009B) - dining reservation coordination with guest itinerary; guest profile lookup; notification of reservation activities Certifiable
  Guest Self Service (Property Web Services 2009B) - web/kiosk/TV interface for guest bookings Certifiable
Food & Beverage Ordering Device Food & Beverage Ordering (Property Web Services 2009B) - POS interface Certifiable
Gift Certificate Guest Self Service (Property Web Services 2009B) - payment method for self-service bookings Certifiable
Golf Management System Single Guest Itinerary (Property Web Services 2009B) - tee-time booking coordination with guest itinerary; folio posting; guest profile lookup; check drilldown from PMS; notification of reservation activities Certifiable
  Guest Self Service (Property Web Services 2009B) - web/kiosk/TV interface for guest bookings Certifiable
  Back Office Integration (Property Web Services 2009B) - financial reporting to back-office systems Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
Group Reservation System Property Distribution Solution 2009B - reservation delivery, group block management Certifiable
  Distribution Content Management 2009B - publish or subscribe to rich descriptive content Certifiable
High Speed Internet System Property Gateway Specification (In-Room Technology-Network Infrastructure - see collaboration site for latest version) Under development
  Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out, etc. Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup; charge posting Certifiable
HVAC Control System Guest and Room Status Messaging (Property Web Services 2009B) - energy management thru check-in, check-out. Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup Available for use
In Room Entertainment System Guest Self Service (Property Web Services 2009B) - spa/activity bookings Certifiable
  IP Set-Top Box (In-Room Technology) Published to members
  Intelligent Auxiliary Panel (In-Room Technology) - connects guest-carried mobile devices to system Published to members
  Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup; charge posting Certifiable
Kiosk Guest Self Service (Property Web Services 2009B) - spa/activity bookings Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup Available for use
  Kiosk integration (see collaboration site for update) - check-in, check-out, etc. Under development
Lighting Control System Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup Available for use
Minibar Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out. Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - folio charge posting Available for use
Online Travel Agency (OTA) Property Distribution Solution 2009B - reservation delivery, rate management, availability controls Certifiable
  Distribution Content Management 2009B - subscribe to rich descriptive content Certifiable
Point of Sale System (POS) Single Guest Itinerary (Property Web Services 2009B) - dining reservation coordination with guest itinerary; folio posting; guest lookup; check drilldown from PMS Certifiable
  Open Data Exchange (Property Web Services 2009B) - Data/flat file exchange with any system Certifiable
  Food & Beverage Ordering (Property Web Services 2009B) - order placement device interface Certifiable
  Back Office Integration (Property Web Services 2009B) - financial reporting to back-office systems Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
Property Management System (PMS) Single Guest Itinerary (Property Web Services 2009B) - POS interfaces; appointment scheduling coordination with guest itinerary for spa, activity, golf, concierge, dining reservations; CRM interface; POS check drill-down Certifiable
  Property Distribution Solution 2009B - reservation delivery, rate controls, availability statusing, group block management, statistics handoff to RMS Certifiable
  Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out, room-move type messages to in-room devices Certifiable
  Open Data Exchange (Property Web Services 2009B) - Data/flat file exchange with any system Certifiable
  Back Office Integration (Property Web Services 2009B) - financial reporting to back-office systems Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
  Distribution Content Management 2009B - publish or subscribe to rich descriptive content Certifiable
  Kiosk integration (see collaboration site for update) - check-in, check-out, etc. Under development
Revenue Management System (RMS) Property Distribution Solution 2009B - rate and availability controls to PMS, CRS, channels; statistical reservation history upload form PMS or CRS Certifiable
Sales & Catering Digital Signage (Property Web Services 2009B) - interface to digital signage system Certifiable
  Property Distribution Solution 2009B - group block management Certifiable
Self-Service Applications Guest Self Service (Property Web Services 2009B) - spa/activity bookings Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup; folio charge posting Available for use
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
Spa Management/Booking System Single Guest Itinerary (Property Web Services 2009B) - spa booking coordination with guest itinerary; folio posting; guest lookup; check drilldown from PMS Certifiable
  Guest Self Service (Property Web Services 2009B) - web/kiosk/TV interface for guest bookings Certifiable
  Back Office Integration (Property Web Services 2009B) - financial reporting to back-office systems Certifiable
  Payment Systems (Payment Systems and Data Security 2009B) - secure data proxy interface Certifiable
  Payment Systems (see collaboration site for update) - payment transaction processing Under development
Telephone System Guest and Room Status Messaging (Property Web Services 2009B) - check-in, check-out Certifiable
  Single Guest Itinerary (Property Web Services 2009B) - guest profile and reservation lookup Available for use

Meaning of the Statuses

  • Certifiable - Vendor products may be certified to this specification and can carry the "HTNG Certified" label.  Check the certification register for the specification mentioned in the text to see who is certified, or to view their certification claims.
  • Published - The technical specification is complete and in the public domain. Certification is not currently available but may be offered at a future date.
  • Available for use - The technical specification is complete and in the public domain.  The specification is available for certification, but the certification does not generally apply to this particular application.  Messages within the specification, while not separately certifiable, should meet the indicated need.
  • Approved - The technical specification has been approved by the sponsoring HTNG workgroup, and is being prepared to be published and/or placed into certification.  It is available to members through the collaboration site link mentioned in the text.
  • Pending Approval - The technical specification is complete and has been submitted for approval by the sponsoring HTNG workgroup.
  • Published to members - The technical specification is complete, and the specification is available to members.  Certification is not currently available but may be offered at a future date.
  • Under development - An active HTNG workgroup effort is addressing this area.  Visit the collaboration site using the link in the text to locate the most recent documents. 
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  Certification Site

Visit the HTNG certification site here to find out what products are certified or to learn how to certify.


 Specifications

Download HTNG product and technical specifications here.


 RFP Checklist

Click here to find out what questions you can include in an RFP to determine a vendor's commitment to HTNG principles and/or implementation of HTNG specifications.


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